Frequently Asked Questions
Everything you need to know about Suavecito products, shipping, and more.
What is the difference between Firme Hold and Original Hold Pomade?
Our Original Hold Pomade is perfect for medium-thickness hair and classic styles, providing a medium grip and medium shine. The Firme (Strong) Hold is designed for thick, curly, or unruly hair that requires extra staying power throughout the day.
Are Suavecito pomades water-soluble?
Yes, our signature pomades are water-based, meaning they grip like wax but wash out easily with just water, leaving no greasy residue or buildup.
How long does shipping take for domestic orders?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. Due to the nature of personal care items, we cannot accept returns on products that have been opened or used.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees, duties, and longer transit times depending on the destination.
Are your products cruelty-free?
Absolutely. Suavecito is committed to ethical grooming; we do not test our products on animals.